Terms of Sale

Shipping

Heart in Diamond provides free shipping for all items. All the orders are delivered within 7 days. However the time may vary depending on destination. Our assistant will contact you with an estimated time of arrival and additional pertinent details. We ship by RoyalMail, FedEx, UPS or EMS. UPS and FedEx will only ship to a street address, not to a P.O. Box, and a signature is required for all deliveries. (Please note that customers are responsible for paying any local duties, taxes and customs.)

Payment Options

We offer two easy and convenient payment options through our website: credit card and wire transfer. If you wish to pay by credit card please choose the Google Checkout option when placing your order. Google Checkout allows you to purchase using the following credit or debit cards:

• MasterCard
• Visa
• Visa Electron (non-U.S. only)

If you wish to pay by bank transfer, please select the Pay by Bank option, and our team will contact you promptly with further details.

Order Cancellation

If, for any reason, you wish to cancel or change your order please contact us immediately. If payment has not yet been processed, we will cancel your order immediately, no questions asked. In the event that you have already been charged for your diamond purchase, please reference our return policy.